Service Manager

Service Manager - Vending & Coffee Industry

Location: Birmingham, Solihull, Redditch, Warwick, Worcester, Kidderminster, Stourbridge, Dudley, Wolverhampton, Lichfield, Coventry.

Salary: £38,000 - £40,000 + Electric Company Car + Company Benefits

The Company:
A well-established and growing operator within the vending and coffee industry, known for delivering exceptional service and tailored refreshment solutions. With a focus on sustainability and innovation, they provide a wide range of products and services to clients across multiple sectors. The company has built a strong reputation through reliability, professionalism, and continued investment in people and technology.

The Role:
As Service Manager, you’ll be responsible for overseeing the day-to-day operations of the service team. This includes managing a small team of field engineers, an internal engineer, and a service coordinator. You will ensure service levels are maintained, schedules are adhered to, and customers receive the highest standards of support. The role involves a mix of people management, technical support, and operational oversight.

The Candidate:
To be considered for this position, you must have a minimum of 5 years’ experience in the vending and coffee industry. You’ll need proven leadership skills, a hands-on approach, and a strong understanding of technical service operations. The ideal candidate will be highly organised, an effective communicator, and comfortable working in a fast-paced, customer-focused environment.

Your Consultant